Help & FAQ
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Getting Started
What is Boardlytics?+
Boardlytics is a board game session tracker. Log your game nights, track scores and stats across players, manage groups, and unlock AI-powered insights on the Pro plan.
How do I log a session?+
Go to Sessions → New Session. Pick a game, add players, enter scores, and save. For group game nights, create a group first — players can join via QR code and enter their own scores in real time.
What's the difference between a personal session and a group session?+
Personal sessions are logged by you after the fact — great for recording past games. Group sessions are live: create one, share the QR code, and everyone joins on their phone to submit scores as you play.
Sessions & Scoring
Can I edit a session after I save it?+
Yes — completed sessions can be edited by the session owner at any time. Open the session and tap Edit. Active group sessions cannot be edited while the game is in progress.
How do placements work?+
Placements are calculated automatically from scores (highest score = 1st). Ties share the same placement. For cooperative games, placements don't apply — you record a team win or loss instead.
What is Snap-to-Score?+
Snap-to-Score lets you photograph a score sheet and have AI read the scores for you. Free plan: 3 snaps/day. Pro: unlimited.
Groups
How do I invite people to a group?+
Open the group and tap the QR icon to show a join link and QR code. Anyone who scans it (or visits the link) will be added to the group after creating an account.
Who can start and complete a group session?+
Only group admins can start and complete sessions. Any group member can submit their own score once the game is in progress.
AI Features (Pro)
What AI features are included in Pro?+
Pro includes: post-game narrative recaps, achievement badges for each player, Nemesis/Rivalry insights (who you win and lose against most), Rules Referee (ask questions about any game's rules), and game night suggestions.
How long does it take for the session recap and achievements to appear?+
They're generated automatically when a session is completed and usually appear within 10–15 seconds. Refresh the session page if they haven't shown up after 30 seconds.
What data is sent to AI services?+
Only session-level data: game name, player names, scores, and your notes. No account or payment information is ever sent. See our Privacy Policy for full details.
Subscription & Billing
How do I upgrade to Pro?+
Go to Settings → Subscription and tap "Upgrade to Pro". You'll get a 7-day free trial — no credit card required to start.
How do I cancel my subscription?+
Go to Settings → Subscription → Manage subscription. You can cancel at any time; your Pro access continues until the end of the billing period.
Do I lose my data if I cancel Pro?+
No. All your session history, stats, and group data are preserved. You'll just lose access to Pro-only features.
Account
How do I change my display name?+
Go to Settings → Profile and update your display name there.
How do I delete my account?+
Go to Settings → Danger zone → Delete account. This permanently removes your account and all associated data and cannot be undone.
I forgot my password. How do I reset it?+
On the sign-in page, tap "Forgot password" and enter your email. You'll receive a reset link within a few minutes.